31.07.2008, 18:49
Vorsicht vor CD-WOW.NET
Ich kann jedem nur raten, Finger weg von dem Schweineladen, ich war mal so frei den gesamten Mailverkerh mit anzuhängen, private Daten sind unkenntlich gemacht worden, komischerweise war 2 Tage, nachdem ich diese Mail geschrieben habe bereits das Geld bei mir auf dem Konto schon komisch !
Fazit, für mich iss dieser Verein voller Rohrkrepierer und Hirnbolzen gestorben, alleine die letzte Antwort von denen iss der Hammer, wir hoffen das sie trotzdem nochmal bestellen heißt es da in einem Ihrer Absätze..... WTF !
Hi
Thanks for your e-mail.
I am very sorry to hear you have not received your order.
I have processed a full and immediate refund as requested, and sincerely
hope that the inconvenience caused to you on this occasion will not
deter you from using our service again at some point in the future.
In the event that the order arrives, we would be grateful if you could
return it to the following address:
CD WOW!
PO Box 446
POTTERS BAR
EN6 9DE
UK
Please remember to include a note stating your name, your order number,
e-mail address and reason for return.
ERSIN | Customer Services Representative
For further information about CD-Wow!, please see: http://www.cdwow.com
Note: Please do not delete the previous correspondence if you are
replying to this e-mail. This will help us to assist you better.
Check out the new CD WOW! website - Click here!
-----Original Message-----
From: ReservoirDog [mailto:XXXXXX]
Sent: 28 July 2008 17:12
To: CD WOW! Customer Services
Subject: Re: CD WOW! Order No.XXXXXX
Hi,
ok here it is, my full delivery adress
ursprüngliche Adressdaten
Regards
XXXXXX
CD WOW! Customer Services schrieb:
> > Hi,
> >
> > Thank you very much for your recent order and sorry to hear you are
> > still yet to receive it.
> >
> > Can I please ask you to write back and confirm your full delivery
> > address (including country and postcode) for the order?
> >
> > I look forward to your reply, upon which I will do my very best to
> > assist you.
> >
> >
> > Kind Regards,
> >
> > Lisa | Customer Services Representative
> > CD WOW!
> >
> > Note: Please do not delete the previous correspondence if you are
> > replying to this e-mail. This will help us to assist you better.
> >
> >
> > -----Original Message-----
> > From: ReservoirDog [mailto:XXXXXX]
> > Sent: 28 July 2008 15:04
> > To: CD WOW! Customer Services
> > Subject: Re: CD WOW! Order No.XXXXXX
> >
> > Hi,
> >
> > so, now is the 19 working day and i still wait ! I know that Orders
> > that be set outside of Germany or better said of Europe can take a
> > little while to arrive, but now there are 19 working Days over and
> > there is no delivery ! I make Orders all over the world , like
> > http://www.yesasia.com or http://www.play-asia.com/ and these Orders
> > arrived within 10 - 12 Days not 20 or more ! So meanwhile i have time
> > to read many Blogs and Bulletin Boards with discussion about the long
> > delivery time and the bad Customer Service about cd-wow.net from many
> > Users !
> >
> > So i make a decision , if the Games not arrive within this week on
> > 31th July 2008 i want my Money back and wish to cancel the Order !
> >
> > Regards
> >
> > XXXXXX
> >
> >
> >
> > CD WOW! Customer Services schrieb:
> >
>> >> Hi,
>> >>
>> >> Thank you very much for your recent order and sorry to hear you are
>> >> still yet to receive "XBox 360 - WWE: Smackdown Vs Raw 2008"
>> >>
>> >> We fully expect all dispatched orders to be delivered within 8
>> >> working
>> >> days although, regrettably, some are occasionally delayed by Local
Mail.
>> >>
>> >> Therefore, with this in mind, can I kindly ask you to allow 2 more
>> >> postal days for the order to reach you, and for you to then contact
me
>> >> again if you are still awaiting delivery.
>> >>
>> >> Please be informed that once the order gets dispatched from our
>> >> warehouse, we are at the mercy of the postal services to get the item
>> >> delivered to you in time.
>> >>
>> >> I sincerely appreciate your understanding in this matter.
>> >>
>> >>
>> >> Kind Regards,
>> >>
>> >> Michael | Customer Services Representative CD WOW!
>> >>
>> >> Note: Please do not delete the previous correspondence if you are
>> >> replying to this e-mail. This will help us to assist you better.
>> >>
>> >>
>> >> -----Original Message-----
>> >> From: ReservoirDog [mailto:XXXXXX]
>> >> Sent: 24 July 2008 08:57
>> >> To: CD WOW! Customer Services
>> >> Subject: Re: CD WOW! Order No.XXXXXX
>> >>
>> >> Hello,
>> >>
>> >> nine days later and there is still no delivery from the postal
>> >> service, so what we do now or better said, what would you do?
>> >>
>> >> Regards
>> >>
>> >> XXXXXX
>> >>
>> >>
>> >> CD WOW! Customer Services schrieb:
>> >>
>> >>
>>> >>>
>>> >>> Hi,
>>> >>>
>>> >>> Thank you very much for your e-mail and sorry to hear you are still
>>> >>> yet to receive the order.
>>> >>>
>>> >>> We fully expect all dispatched orders to be delivered within 6
>>> >>> working days although, regrettably, some are occasionally delayed by
>>> >>> the postal
>>> >>>
>>> >>>
>> >> services.
>> >>
>> >>
>>> >>> Therefore, with this in mind, can I kindly ask you to allow 9 more
>>> >>> working days for the order to reach you, and for you to then contact
>>> >>> me again if you are still awaiting delivery.
>>> >>>
>>> >>> I sincerely appreciate your understanding in this matter.
>>> >>>
>>> >>>
>>> >>> Kind Regards,
>>> >>> Karen | Customer Services Representative CD WOW!
>>> >>>
>>> >>> Note: Please do not delete the previous correspondence if you are
>>> >>> replying to this e-mail. This will help us to assist you better.
>>> >>> Check out the new CD WOW! website - Click here!
>>> >>>
>>> >>> -----Original Message-----
>>> >>> From: ReservoirDog [mailto:XXXXXX]
>>> >>> Sent: Tuesday, July 15, 2008 11:44
>>> >>> To: service@cd-wow.net
>>> >>> Subject: Question regarding an Order, there is till this date no
>>> >>> delivery ! Order Number XXXXXX
>>> >>>
>>> >>> Good Day,
>>> >>>
>>> >>> today is the eight working Day that i wait and till this date there
>>> >>> was no delivery?! What now?
>>> >>>
>>> >>> Regards
>>> >>>
>>> >>> XXXXXX
>>> >>>
>>> >>> service@cd-wow.net schrieb:
>>> >>>
>>> >>>
>>> >>>
>>>> >>>> |<>| Versandbenachrichtigung |<>|
>>>> >>>>
>>>> >>>>
>>>> >>>> Hallo XXXXXX,
>>>> >>>>
>>>> >>>> Ihre Bestellung bei CD WOW! mit der Bestellnummer: XXXXXX
>>>> >>>>
>>>> >>>> wir mochten Ihnen kurz mitteilen, dass WWE: Smackdown Vs Raw 2008 -
>>>> >>>> XBox
>>>> >>>>
>>>> >>>>
>>>> >>>>
>>> >>> 360 versendet wurde.
>>> >>>
>>> >>>
>>> >>>
>>>> >>>> Bitte erlauben Sie bis zu 7 Werktage, bis die Ware bei Ihnen
>>>> >>>> eintrifft.
>>>> >>>>
>>>> >>>> Sollte nach dieser Zeit das genannte Produkt nicht angekommen sein,
>>>> >>>> teilen
>>>> >>>>
>>>> >>>>
>>>> >>>>
>>> >>> Sie uns dies bitte mit.
>>> >>>
>>> >>>
>>> >>>
>>>> >>>> Ihre Bestellung ist hiermit abgeschlossen.
>>>> >>>>
>>>> >>>> Herzliche Grüße.
>>>> >>>>
>>>> >>>> CD WOW! Kundenservice
>>>> >>>>
>>>> >>>>
>>>> >>>>
>>>> >>>> ========================================
>>>> >>>> » Bestell Tracking
>>>> >>>> http://www.cd-wow.net/myorders.php
>>>> >>>>
>>>> >>>> » Passwort vergessen? http://www.cd-wow.net/member_login.php
>>>> >>>>
>>>> >>>> » Wo ist der Rest meiner Bestellung?
>>>> >>>> Jedes Produkt wird einzeln verpackt und versendet. Fur jedes
>>>> >>>> verschickte
>>>> >>>>
>>>> >>>>
>>>> >>>>
>>> >>> Produkt erhalten Sie eine separate Email-Benachrichtigung.
>>> >>>
>>> >>>
>>> >>>
>>>> >>>> » Wie lange wird die Lieferung dauern?
>>>> >>>> Bitte rechnen Sie mit einer Lieferzeit von 5 bis 7 Werktagen fuer
>>>> >>>> Lieferungen nach Deutschland
>>>> >>>>
>>>> >>>> » Muss ich die Lieferung persönlich entgegennehmen?
>>>> >>>> Nein, jedes Produkt ist so verpackt, dass es in Ihren Briefkasten
>>>> >>>> passt.
>>>> >>>>
>>>> >>>> » Kundenservice (Bitte geben Sie ihre Bestellnummer an):
>>>> >>>> service@cd-wow.net
>>>> >>>>
>>>> >>>> ========================================
Ich kann jedem nur raten, Finger weg von dem Schweineladen, ich war mal so frei den gesamten Mailverkerh mit anzuhängen, private Daten sind unkenntlich gemacht worden, komischerweise war 2 Tage, nachdem ich diese Mail geschrieben habe bereits das Geld bei mir auf dem Konto schon komisch !
Fazit, für mich iss dieser Verein voller Rohrkrepierer und Hirnbolzen gestorben, alleine die letzte Antwort von denen iss der Hammer, wir hoffen das sie trotzdem nochmal bestellen heißt es da in einem Ihrer Absätze..... WTF !
Hi
Thanks for your e-mail.
I am very sorry to hear you have not received your order.
I have processed a full and immediate refund as requested, and sincerely
hope that the inconvenience caused to you on this occasion will not
deter you from using our service again at some point in the future.
In the event that the order arrives, we would be grateful if you could
return it to the following address:
CD WOW!
PO Box 446
POTTERS BAR
EN6 9DE
UK
Please remember to include a note stating your name, your order number,
e-mail address and reason for return.
ERSIN | Customer Services Representative
For further information about CD-Wow!, please see: http://www.cdwow.com
Note: Please do not delete the previous correspondence if you are
replying to this e-mail. This will help us to assist you better.
Check out the new CD WOW! website - Click here!
-----Original Message-----
From: ReservoirDog [mailto:XXXXXX]
Sent: 28 July 2008 17:12
To: CD WOW! Customer Services
Subject: Re: CD WOW! Order No.XXXXXX
Hi,
ok here it is, my full delivery adress
ursprüngliche Adressdaten
Regards
XXXXXX
CD WOW! Customer Services schrieb:
> > Hi,
> >
> > Thank you very much for your recent order and sorry to hear you are
> > still yet to receive it.
> >
> > Can I please ask you to write back and confirm your full delivery
> > address (including country and postcode) for the order?
> >
> > I look forward to your reply, upon which I will do my very best to
> > assist you.
> >
> >
> > Kind Regards,
> >
> > Lisa | Customer Services Representative
> > CD WOW!
> >
> > Note: Please do not delete the previous correspondence if you are
> > replying to this e-mail. This will help us to assist you better.
> >
> >
> > -----Original Message-----
> > From: ReservoirDog [mailto:XXXXXX]
> > Sent: 28 July 2008 15:04
> > To: CD WOW! Customer Services
> > Subject: Re: CD WOW! Order No.XXXXXX
> >
> > Hi,
> >
> > so, now is the 19 working day and i still wait ! I know that Orders
> > that be set outside of Germany or better said of Europe can take a
> > little while to arrive, but now there are 19 working Days over and
> > there is no delivery ! I make Orders all over the world , like
> > http://www.yesasia.com or http://www.play-asia.com/ and these Orders
> > arrived within 10 - 12 Days not 20 or more ! So meanwhile i have time
> > to read many Blogs and Bulletin Boards with discussion about the long
> > delivery time and the bad Customer Service about cd-wow.net from many
> > Users !
> >
> > So i make a decision , if the Games not arrive within this week on
> > 31th July 2008 i want my Money back and wish to cancel the Order !
> >
> > Regards
> >
> > XXXXXX
> >
> >
> >
> > CD WOW! Customer Services schrieb:
> >
>> >> Hi,
>> >>
>> >> Thank you very much for your recent order and sorry to hear you are
>> >> still yet to receive "XBox 360 - WWE: Smackdown Vs Raw 2008"
>> >>
>> >> We fully expect all dispatched orders to be delivered within 8
>> >> working
>> >> days although, regrettably, some are occasionally delayed by Local
Mail.
>> >>
>> >> Therefore, with this in mind, can I kindly ask you to allow 2 more
>> >> postal days for the order to reach you, and for you to then contact
me
>> >> again if you are still awaiting delivery.
>> >>
>> >> Please be informed that once the order gets dispatched from our
>> >> warehouse, we are at the mercy of the postal services to get the item
>> >> delivered to you in time.
>> >>
>> >> I sincerely appreciate your understanding in this matter.
>> >>
>> >>
>> >> Kind Regards,
>> >>
>> >> Michael | Customer Services Representative CD WOW!
>> >>
>> >> Note: Please do not delete the previous correspondence if you are
>> >> replying to this e-mail. This will help us to assist you better.
>> >>
>> >>
>> >> -----Original Message-----
>> >> From: ReservoirDog [mailto:XXXXXX]
>> >> Sent: 24 July 2008 08:57
>> >> To: CD WOW! Customer Services
>> >> Subject: Re: CD WOW! Order No.XXXXXX
>> >>
>> >> Hello,
>> >>
>> >> nine days later and there is still no delivery from the postal
>> >> service, so what we do now or better said, what would you do?
>> >>
>> >> Regards
>> >>
>> >> XXXXXX
>> >>
>> >>
>> >> CD WOW! Customer Services schrieb:
>> >>
>> >>
>>> >>>
>>> >>> Hi,
>>> >>>
>>> >>> Thank you very much for your e-mail and sorry to hear you are still
>>> >>> yet to receive the order.
>>> >>>
>>> >>> We fully expect all dispatched orders to be delivered within 6
>>> >>> working days although, regrettably, some are occasionally delayed by
>>> >>> the postal
>>> >>>
>>> >>>
>> >> services.
>> >>
>> >>
>>> >>> Therefore, with this in mind, can I kindly ask you to allow 9 more
>>> >>> working days for the order to reach you, and for you to then contact
>>> >>> me again if you are still awaiting delivery.
>>> >>>
>>> >>> I sincerely appreciate your understanding in this matter.
>>> >>>
>>> >>>
>>> >>> Kind Regards,
>>> >>> Karen | Customer Services Representative CD WOW!
>>> >>>
>>> >>> Note: Please do not delete the previous correspondence if you are
>>> >>> replying to this e-mail. This will help us to assist you better.
>>> >>> Check out the new CD WOW! website - Click here!
>>> >>>
>>> >>> -----Original Message-----
>>> >>> From: ReservoirDog [mailto:XXXXXX]
>>> >>> Sent: Tuesday, July 15, 2008 11:44
>>> >>> To: service@cd-wow.net
>>> >>> Subject: Question regarding an Order, there is till this date no
>>> >>> delivery ! Order Number XXXXXX
>>> >>>
>>> >>> Good Day,
>>> >>>
>>> >>> today is the eight working Day that i wait and till this date there
>>> >>> was no delivery?! What now?
>>> >>>
>>> >>> Regards
>>> >>>
>>> >>> XXXXXX
>>> >>>
>>> >>> service@cd-wow.net schrieb:
>>> >>>
>>> >>>
>>> >>>
>>>> >>>> |<>| Versandbenachrichtigung |<>|
>>>> >>>>
>>>> >>>>
>>>> >>>> Hallo XXXXXX,
>>>> >>>>
>>>> >>>> Ihre Bestellung bei CD WOW! mit der Bestellnummer: XXXXXX
>>>> >>>>
>>>> >>>> wir mochten Ihnen kurz mitteilen, dass WWE: Smackdown Vs Raw 2008 -
>>>> >>>> XBox
>>>> >>>>
>>>> >>>>
>>>> >>>>
>>> >>> 360 versendet wurde.
>>> >>>
>>> >>>
>>> >>>
>>>> >>>> Bitte erlauben Sie bis zu 7 Werktage, bis die Ware bei Ihnen
>>>> >>>> eintrifft.
>>>> >>>>
>>>> >>>> Sollte nach dieser Zeit das genannte Produkt nicht angekommen sein,
>>>> >>>> teilen
>>>> >>>>
>>>> >>>>
>>>> >>>>
>>> >>> Sie uns dies bitte mit.
>>> >>>
>>> >>>
>>> >>>
>>>> >>>> Ihre Bestellung ist hiermit abgeschlossen.
>>>> >>>>
>>>> >>>> Herzliche Grüße.
>>>> >>>>
>>>> >>>> CD WOW! Kundenservice
>>>> >>>>
>>>> >>>>
>>>> >>>>
>>>> >>>> ========================================
>>>> >>>> » Bestell Tracking
>>>> >>>> http://www.cd-wow.net/myorders.php
>>>> >>>>
>>>> >>>> » Passwort vergessen? http://www.cd-wow.net/member_login.php
>>>> >>>>
>>>> >>>> » Wo ist der Rest meiner Bestellung?
>>>> >>>> Jedes Produkt wird einzeln verpackt und versendet. Fur jedes
>>>> >>>> verschickte
>>>> >>>>
>>>> >>>>
>>>> >>>>
>>> >>> Produkt erhalten Sie eine separate Email-Benachrichtigung.
>>> >>>
>>> >>>
>>> >>>
>>>> >>>> » Wie lange wird die Lieferung dauern?
>>>> >>>> Bitte rechnen Sie mit einer Lieferzeit von 5 bis 7 Werktagen fuer
>>>> >>>> Lieferungen nach Deutschland
>>>> >>>>
>>>> >>>> » Muss ich die Lieferung persönlich entgegennehmen?
>>>> >>>> Nein, jedes Produkt ist so verpackt, dass es in Ihren Briefkasten
>>>> >>>> passt.
>>>> >>>>
>>>> >>>> » Kundenservice (Bitte geben Sie ihre Bestellnummer an):
>>>> >>>> service@cd-wow.net
>>>> >>>>
>>>> >>>> ========================================
